Hotel Policies

Reservation Policy

To make a reservation, a booking deposit of 30% of the total cost is required within three calendar days. The booking deposit can be sent to us via bank transfer, western union or money gram. Please contact us for details.

An extra person in the rooms or in apartment is charged extra.

Check-in / Check-out

Check in time is between the hours of 12:00 – 21:00 – If you arrive early and your apartment is vacant and ready you may occupy it, if not we will gladly store your luggage until such time that it is ready.

On the day of departure we kindly request that you check out no later than 10:00 p.m.

Cancellations

If you contact us to cancel your reservation at least 30 days before the date of arrival, your deposit will be refunded (minus the transfer fee). Under any other circumstances your booking deposit is non-refundable.

‘Non-shows’ your deposit is forfeit and will not be refunded.

If for any reason your departure is earlier than planned, you will NOT receive a refund.

Cleaning

Your accommodations are cleaned and stocked with fresh linens and towels prior to your arrival.

Linens and towels are changed every five 5 days from 09:00 to 12:00 o’clock other day unless you request otherwise.

General Policies

We do not accept pets.

Baby cots for children up to 2 years old are available at no extra cost upon request.

Payment in full, along with a government-issued ID, must be received upon your arrival.